Library staff will help you find forms or information; they are not, however, qualified to help you fill out forms or to provide tax advice.
Tax Forms
During tax filing season, Brown County Library has limited quantities of the basic federal and state tax forms. These are available to you at no cost. Please note:
• Brown County Library locations usually receive federal and state tax forms in late January. Forms are available for pickup through the federal filing deadline (usually April 15). Quantities are limited and are first come, first serve. You can call ahead to your preferred library location to check on form availability.
• The Wisconsin Department of Revenue is no longer providing paper copies of the state income tax instructions for libraries to distribute. These include instructions and booklets for Form WR-A, Schedule U, Schedule OS, Schedule CR, Schedule I, Form 1-ES and Schedule CS. Digital versions can be accessed on their website.
• You can download and print your own federal or state forms and instructions. Printing from library computers costs 15 cents per black-and-white page. State Forms Federal Forms
• You can take steps now for tax filing season. Learn about steps you can take to file your tax return and get your refund as quickly as possible at irs.gov/GetReady
AARP Tax Preparation
Volunteers trained under the IRS/TAX AIDE Program of AARP/VITA help with tax form preparation primarily for elderly taxpayers. Appointments are required for all sites. Call 920.393.7863 to schedule an appointment.
Brown County Library – Kress Family Branch
Wednesdays, February 4 – April 8, 2026
12:00 pm – 4:00 pm
Brown County Library – East Branch
Fridays, February 6 – April 10, 2026
9:30 am – 4:00 pm
Additional AARP tax preparation locations:
Howard Village Hall | 2456 Glendale Avenue, Howard
Mondays | 9:00 am – 3:00 pm
Ashwaubenon Community Center | 900 Anderson Drive, Ashwaubenon
Tuesdays | 9:00 am – 3:00 pm
Allouez Village Hall | 1900 Libal Street, Green Bay
Thursdays | 10:00 am – 3:00 pm
AARP at United Way
Brown County United Way offers AARP Tax Preparation service at City East Center, 111 N. Roosevelt Street, Green Bay, WI 54301. This no cost service is open to all taxpayers of all ages; AARP membership is not required. Tax preparers are trained and IRS certified. To participate, you MUST schedule an appointment and be able to pick up the tax preparation packet prior to your appointment. To schedule an appointment, please call 920.393.7863. Please leave a message if needed. Space is limited, please sign up early.
Appointments will be scheduled between the hours of 9:00 a.m. – 3:30 p.m.
The following dates are available to choose from:
Volunteer Income Tax Assistance (VITA) Program
The VITA Program provides assistance in preparing tax returns for elderly, low-income, and middle-income taxpayers for the current tax year. The following VITA sites are available in Brown County (appointments are required):
UW-Green Bay – call 920.785.8878 or visit uwgb.edu/vita
Monday | Wednesday | Friday – Virtual tax prep through Zoom – 5:00 – 8:00 pm
Tuesday | Thursday – 12:00 pm – 4:00 pm
Saturday – 9:00 am – 3:00 pm
NWTC – call 920.491.2655 or visit nwtc.edu/community-members/vita-free-tax-preparation
Additional Free Tax Filing Resources
• File your federal tax forms using IRS Direct File or IRS Free File
• File your Wisconsin state tax forms using WisTax electronic filing (watch an informational video here)
• See a list of software for doing your own taxes online, all approved by the Wisconsin Department of Revenue
• Learn about e-filing while claiming the Wisconsin Homestead Credit
• Brown County Library has several do-it-yourself tax resources for preparing and filing personal income tax and business taxes. Check our catalog for tax-related titles, including J.K. Lasser’s Your Income Tax: For Preparing Your Tax Return
Access trustworthy information on the official Internal Revenue Service website.
Download forms and instructions or request paper copies by calling 1.800.829.3676
Federal Income Tax Help
Local IRS Office: 440 Security Blvd., Green Bay, WI 54313
920.662.5999 or 844.545.5640
To make an appointment: 844.545.5640
Monday – Friday 8:30 a.m. – 4:30 p.m. (closed for lunch 11:30am – 12:30pm)
Tax Help for Individuals: Monday-Friday 7 a.m.-7 p.m. (Central time), call 1.800.829.1040 (English/Spanish). For other languages, call 833.533.9895
Tax Help for People with Hearing Impairments: Monday-Friday 7 a.m.-4:30 p.m. (Central time), call 800.829.4059 (TDD)
Refund Hotline: 1.800.829.1954
Access trustworthy information on the official Wisconsin Department of Revenue website.
Download forms and instructions or request paper copies by 608.266.2486
Wisconsin State Tax Information & Help
Local Office: 200 N. Jefferson St., Room 140, Green Bay, WI 54301
920.448.5179 or 608.266.2772
Fax: 920.448.5206
Monday-Friday 7:45 a.m.-4:30 p.m.
Email: DORIncome@wisconsin.gov
Refund Hotline: 1.866.947.7363
Homestead Credit Information
Department of Revenue Homestead Credit website
Homestead Credit Questions: 1.608.266.2772 (Madison)
For additional information:
• Email DORHomesteadCredit@wisconsin.gov
• Write to the Wisconsin Department of Revenue Mail Stop 5-77, PO Box 8949, Madison WI 53708-8949