Taxpayer Information Guide

Library staff will help you find forms or information; they are not, however, qualified to help you fill out forms or to provide tax advice.

Tax Forms
During tax filing season, Brown County Library has limited quantities of the basic federal and state tax forms. These are available to you at no cost. Please note:

• Brown County Library locations usually receive federal and state tax forms in late January. Forms are available for pickup through the federal filing deadline (usually April 15). Quantities are limited and are first come, first serve. You can call ahead to your preferred library location to check on form availability. 

• The Wisconsin Department of Revenue is no longer providing paper copies of the state income tax instructions for libraries to distribute. These include instructions and booklets for Form 1 and Form 1NPR, Schedule WD, Form WR-A, Schedule U, Schedule OS, Schedule CR, Schedule I, Form 1-ES and Schedule CS. Digital versions can be accessed on their website

• You can download and print your own federal or state forms and instructions. Printing from library computers costs 15 cents per black-and-white page.   State Forms     Federal Forms

• You can take steps now for tax filing season. Learn about steps you can take to file your tax return and get your refund as quickly as possible at

Free Tax Filing Resources

AARP Tax Preparation
Volunteers trained under the IRS/TAX AIDE Program of AARP/VITA help with tax form preparation service primarily for elderly taxpayers. 

Location: Brown County Library – Kress Family Branch – By Appointment Only
Wednesdays, February 1 – April 12, 2024
12:00pm – 5:00pm

Location: Brown County Library – East Branch – By Appointment Only
Days: Fridays, February 1 – April 12, 2024
Time: 9:30am – 3:30pm

Call 920.393.7836 to schedule an appointment. 

Volunteer Income Tax Assistance (VITA) Program
The VITA Program provides assistance in preparing tax returns for elderly, low-income, and middle-income taxpayers for the 2023 tax year. There will not be a VITA site at the Central Library this tax season. The following VITA sites are available in Brown County (appointments are required):

UW-Green Bay – call 920.393.7845 or visit

NWTC – call call 920.491.2655 or visit

Additional Free Tax Filing Resources
• File your federal tax forms using IRS Free File

• File your Wisconsin state tax forms using WisTax electronic filing (watch an informational video here)

• See a list of software for doing your own taxes online, all approved by the Wisconsin Department of Revenue

• For additional resources, see the United Way’s MyFreeTaxes

• Learn about e-filing while claiming the Wisconsin Homestead Credit

• Brown County Library has several do-it-yourself tax resources for preparing and filing personal income tax and business taxes. Check our catalog for tax-related titles, including J.K. Lasser’s Your Income Tax 2024: For Preparing Your 2023 Tax Return

Federal Tax Information & Forms

Access trustworthy information on the official Internal Revenue Service website.

Download forms and instructions or request paper copies by calling 1.800.829.3676

Federal Income Tax Help
Local IRS Office: 440 Security Blvd., Green Bay, WI 54313
920.662.5999 or 844.545.5640
To make an appointment: 844.545.5640
Monday – Friday 8:30 a.m. – 4:30 p.m. (closed for lunch 11:30am –  12:30pm)

Tax Help for Individuals: Monday-Friday 7 a.m.-7 p.m. (Central time), call 1.800.829.1040 (English/Spanish). For other languages, call 833.533.9895
Tax Help for People with Hearing Impairments: Monday-Friday 7 a.m.-4:30 p.m. (Central time), call 800.829.4059 (TDD)
Refund Hotline: 1.800.829.1954

State Tax Information & Forms

Access trustworthy information on the official Wisconsin Department of Revenue website.

Download forms and instructions or request paper copies by 608.266.2486

Wisconsin State Tax Information & Help
Local Office: 200 N. Jefferson St., Room 140, Green Bay, WI  54301
920.448.5179 or 608.266.2772
Fax: 920.448.5206
Monday-Friday 7:45 a.m.-4:30 p.m.
Refund Hotline: 1.866.947.7363

Homestead Credit Information
Department of Revenue Homestead Credit website
Homestead Credit Questions: 1.608.266.8641 (Madison)

For additional information:
• Call department’s Customer Service Bureau at 608.266.2486 (7:45am – 4:30pm)
• Email
• Write to the Wisconsin Department of Revenue Mail Stop 5-77, PO Box 8949, Madison WI 53708-8949