Did you know you can check out library materials without having to come in and browse for them? Place a hold on the items you want to check out, and we’ll gather them and have them ready for you to pick up at the location of your choice!
Central Library Pickup Window
Follow the steps below and pick up your holds during the Central Library Pickup Window hours – no need to schedule a time! Click on each step for details.
- Call the library (920.448.4400) or search the library’s online catalog to place holds on the item(s) you want.
- Select Central Library Pickup Window as your pickup location.
- Note: Some bulky items may be too large for Pickup Window service.
- You will receive a notification (by email, text message, or phone depending on your account preference) letting you know that your holds are ready for pickup.
- Your items will be held for you at the pickup window until each hold expires.
- After you receive notification, simply drive or walk up to the Central Library Pickup Window any time during the window’s open hours to pick up your holds.
- You will need to bring your library card to check out. Your items will be checked out to you once you arrive at the window – they will not be checked out in advance.
- If you would like to arrange permission for someone else to regularly pick up your holds, please contact the Circulation Department at 920.448.5825.
- Monday – Thursday: 9 am-1 pm and 4-6 pm
- Friday: 1-4 pm
- Saturday: 9am – Noon
- Hours subject to change.
- Due dates are printed on your receipt. Please return your items by the due date to avoid late fines.
- You can return your items to an outdoor book drop or inside the library.
Branch Libraries
Library patrons are able to schedule times to pick up library books and items that they request in advance, within various limits. Follow these simple steps to pick up materials. Click on each step for details.
- Search the library’s online catalog or call the library to place holds on the item(s) you want.
- You will receive a notification (by email, text message, or phone depending on your account preference) letting you know that your holds are ready for pickup.
- After you receive notification, call the pickup library to schedule a time to pick up your holds.
- Ashwaubenon Branch: 920.49.4913
- Denmark Branch (Pickup at Village Hall): 920.863.6613 or the East Branch
- East Branch Library: 920.391.4600
- Kress Family Branch (De Pere): 920.448.4407
- Pulaski Branch: call 920.822.3220
- Southwest Branch: 920.492.4910
- Weyers-Hilliard Branch (Howard): 920.448.4405
- Wrightstown Branch: 920.532.4011
- Have your library card barcode number available.
- All items will be checked out and bagged ahead of time. Each bag will have your holds slip stapled to it for identification.
- Pickups for the Denmark Branch will take place at the Denmark Village Hall, 118 Main Street.
- For all other locations, pickups will be available on a table outside the library’s main entrance or just inside the doors.
- Pick up your bag and enjoy!
- Due dates are printed on your receipt. Please return your items by the due date to avoid late fines.
- You can return your items to an outdoor book drop at any time. Bulky items that are too large to return through book drops are not available for contactless pickup.
Frequently Asked Questions
- Central Library | 515 Pine Street, downtown Green Bay
• Pick up your holds inside the library or use our Pickup Window service (see top section of this page for details).
• Call 920.448.5824 to place holds, request tax forms and for other library services.
• Call 920.448.5825 for account information. - Ashwaubenon Branch | 1060 Orlando Drive 920.492.4913
- Denmark Village Hall | 118 Main Street 920.863.6613 or 920.391.4600
• Patrons must call to arrange for pickup of library materials at the Denmark Village Hall. Items will not be at the Village Hall until a pick-up date has been confirmed with a librarian. - East Branch | 2255 Main Street, Green Bay 920.391.4600
- Kress Family Branch | 333 N. Broadway, De Pere 920.448.4407
- Pulaski Branch | 222 W. Pulaski Street 920.822.3220
- Southwest Branch | 974 Ninth Street, Green Bay 920.492.4910
- Weyers-Hilliard Branch | 2680 Riverview Drive, Howard 920.448.4405
- Wrightstown Branch | 615 Main Street 920.532.4011
- If possible, please place holds using our online catalog. If you need assistance, please call the library to speak to a staff person. Have your library card number ready.
- You will receive an email, text, or phone notification, based on the preference selected in your account.
- You can return materials to any book drop at any location. Please do not attempt to return items using the exterior tables or pickup window at pickup locations.
- Due dates are printed on your receipt. Please return your items by the due date to avoid late fines.
- You may renew your items if there are no other holds placed on them.
Yes, you must have an active Brown County Library account to place holds and pick up items. If you have questions about your library account, call the library to speak to a staff person. If you do not have a library card, apply here.
Some items that cannot fit through a book drop or would be damaged if returned through a book drop cannot be placed on hold and are not available for contactless pickup such as themed backpacks, carnival games, and children’s big books.
Yes, while quantities last. Call the pickup library of your choice. Staff will get them ready and schedule a pickup time for you.
Please call the library to speak to a staff person or pay your fines online.
The contactless pickup model we are using provides maximum social distancing for the safety of our patrons and our staff. Staff is adhering to workplace safety requirements and CDC guidelines.
Bags are a temporary measure to protect patron privacy, protect physical materials, and limit unnecessary contact. Bags help separate materials to avoid the need for patrons to sort through items on the pickup table.
