Pay Your Fines Online

To make your library experience as convenient as possible, the library now offers the option of paying your fines and fees online using e-commerce:

Make a payment

Please note: Due to a change in vendors, we can no longer accept online payments less than $1.00.

Ecommerce FAQ

Q: What is Ecommerce?
A: Ecommerce is an online payment service which allows you to pay any or all of your fines and fees from any computer or mobile device with an Internet connection.

 

Q: What credit/debit (bank)cards can I use for online payment?
A: Visa and MasterCard.

 

Q: Do I have to pay all of what I owe online or can I select specific charges?
A: When you login with your library card number and pin, you are offered the choice of paying all charges or selecting specific charges that you want to pay. To select specific charges, click on the “Clear All” button, and then check the individual charges you wish to pay.

 

Q: If I use online payment, is my patron information and my credit card safe?
A: Yes, your information is secure. Your credit card information is not stored in the library’s database and the information is encrypted before it is transmitted.

 

Q: Will I receive a receipt for online payments?
A: You will have the option of printing a receipt when your transaction is complete. If you are using a library computer, a .25 printing charge applies.

 

Q: Is there a service fee when I pay online?
A: No.

 

Q: Who will be the merchant listed on my credit card statement for online payments?
A: The merchant on your credit card statement will be “Brown County Library”.

 

If you have further questions, please call the Circulation Department at 920-448-5832.